It sounds like a made-up illness or something from Black Mirror, but iPhone Touch Disease is real for some iPhone owners. (This chip is not to be confused with the H1 audio chip in each of the AirPod Max's ear cups.) This can’t be fixed by simply replacing the screen or digitizer itself, because the problem lies with the Touch IC chips (no relation to “Touch ID”) which handle touch processing. Apple is said to be working on several successors to the M1 custom chip, its first Mac main processor that debuted in November in a new Mac mini, MacBook Air, and 13-inch... Users on the Apple Developer forums and Reddit are widely reporting that iOS 14.2 causes severe battery drain issues. 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Which Devices Can Get iPhone Touch Disease? MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. While you'll have to pay for the repair, it costs a lot less than many other iPhone repairs cost. Sometimes it completely freezes. How to Fix It When Your iPhone GPS Isn’t Working. No other information is included. Some users are reporting that their devices are losing over 50 percent charge in less than 30 minutes, and seeing large drops of around five percent within minutes of normal use. That way, if you do have to get the phone repaired or replaced, there's less chance of losing your important data. 8 macOS Big Sur Hidden Features, Tips & Tricks You Might Not Know! Filed in May 2019, the class action lawsuit alleged that "the materials used in the ‌iPhone‌'s external casing are insufficient and inadequate to protect the internal parts," eventually resulting in the audio chip losing electrical contact with the logic board due to "flexion" of the device during regular use. In fact, in most cases, end users don't fix it. So, if you're reading this in, say, 2020 and have a 6 Plus that's got these problems, you're not covered. There are some reports of the iPhone 6 being affected, but Apple hasn't confirmed them. "Loop Disease" In an internal document obtained by MacRumors in May 2018, Apple acknowledged a microphone issue affecting some iPhone 7 and iPhone 7 Plus models. EU Parliament Supports Your Right to Repair, How to Fix Problems With Your iPhone Headphone Jack, Apple Watch Repair: Everything You Need to Know, Everything You Need to Know About the iPod touch. [Featured Image by Cole Bennetts/Getty Images] That may not seem great, but it's cheaper than buying a new iPhone for $500 or more or paying for an out-of-warranty repair (often $300 and up). The iPhone's screen has a flickering gray bar across the top. Should you buy a Mac now or wait for Arm Macs? That would be a virus, and iPhones really don't get viruses. ‌iPhone‌ 7 and ‌iPhone‌ 7 Plus devices still within Apple's limited one-year warranty period or covered by AppleCare+ remain eligible for a free repair, but the audio chip issues usually take time to manifest, and warranty coverage has lapsed on many of the devices since they were released in September 2016. According to Apple, the Disease is caused by repeatedly dropping the iPhone on hard surfaces and "then incurring further stress on the device" (whatever that means; Apple doesn't say). iPhone 6/6S/6S+ Backlight Repair: $85-$125. A few weeks ago, we covered the so-called “touch disease” that’s killing iPhone 6 and 6 Plus hardware well before its expiration date. Subscribe to the MacRumors YouTube channel for more videos. Effectively a … For iPhone 6 Plus users, however, who are still suffering from the Touch Disease, it may be it’s time to upgrade to the iPhone 7. im on ios 10.2. The... Apple's new AirPods Max headphones feature magnetically attachable ear cushions, and replacement ear cushion sets will soon be available for $69 on Apple's online store, providing customers with the opportunity to mix and match colors. What Are the Requirements for Apple's Repair Program? To that end, the suit argues, Apple should have been on guard against similar problems in subsequent models: The reasons for iPhone touch disease: According to Apple, the Disease is caused by repeatedly dropping the iPhone on solid surfaces and “then suffering further stress on the device”, also it’s due to the user not taking care of their device. :iPhone 7 Series:. Apple is working on a Tile-like Bluetooth tracking device that's designed to be attached to items like keys and wallets for tracking purposes, letting you find them right in the Find My app. 6 6. comments. If you think your phone has the Touch Disease, visit the Apple website linked to above and set up an appointment to get your phone inspected. Messing with the logic board without the knowledge can result in further damage or even result in your phone going beyond repair. More Less. That's not how iPhone Touch Disease works. MacRumors has repeatedly contacted Apple for comment regarding the audio chip issues, but we have never received a response. The distance between two devices that support Ultra... After a period of beta testing, Waze is now able to directly integrate with Apple CarPlay's multiscreen dashboard, as noted by users of the navigation app on the MacRumors forums. First introduced in iPhone 11 models last year, the U1 chip enables improved spatial awareness. It's possible that both explanations are correct—that dropping the phone can loosen the soldering of the chips and that some un-dropped phones have manufacturing flaws—but there's no additional official word. The term touch disease used in “iPhone touch disease” refers to the problems or issues related to the touch screen of the phone. Privacy / DMCA contact / Affiliate and FTC Disclosure. Orders available now. Touch Disease is the name given by the electronics repair blog iFixit with regards to a particular, and a peculiar issue concerning the iPhone. "Disease" is just a catchy name someone gave the problem in this case. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Find one you like. Without these chips, the device becomes unable to carry out routine touch screen commands and processes. The court granted Apple's motion to dismiss the remaining claims, but the plaintiffs have an opportunity to amend their complaint within 21 days. You could try to fix your broken touchscreen, but that might not do the trick. Eventually, the screen loses functionality all together. Apple's out-of-warranty repair fee for this issue is over $300 in the United States, according to affected customers on the MacRumors forums and Twitter. The problem has to do the soldering of two touchscreen controller chips built into the iPhone, according to iFixit. iPhone water damage or no power data recovery: $199-$299. Apple is recognizing that "Touch Disease" is a thing. iPhone 6 and 6 Plus owners are taking their grievances to court. @9to5mac @MacRumors @waze Waze dashboard is here!!!!! Mirco soldering is very complicated and must ALWAYS be preformed by a professional. U.S. district judge Jon Tigar on Thursday denied Apple's motion to dismiss the plaintiffs' claims for breach of implied warranty under California law, violations of the Magnuson-Moss Warranty Act, and unjust enrichment in the form of an alternative remedy. report. AirPods Max come in five colors, including space gray, silver, sky... Apple is working on a series of new custom Apple silicon processors to power upgraded versions of the MacBook Pro, new iMacs, and a new Mac Pro for introduction as early as next year, according to a new report by Bloomberg. Priced at $549, the headphones can be ordered starting today on Apple.com and in the Apple Store app, with availability beginning December 15. If you're really good with a soldering iron and don't mind taking a risk by opening your iPhone, you can do it, but we recommend against it. The simplest fix is the one that Apple is offering: the company will repair your phone. While the program supposedly repairs affected phones, there are some reports that indicate that Apple is actually replacing them with refurbished phones. Owners will find their devices to stop functioning, and the Touch … If your iPhone 6 Plus seems to have the "touch disease" flaw, and is in working order, Apple said it will repair your device for $149. Audio IC Disease in iPhone 7 and 7plus: As the iPhone 7's begin to age, the signature problems are starting to emerge. Get the Latest Tech News Delivered Every Day. I wish they'd just step up and fix things like this without being forced to do so. iPhone 7 users beware – some might call it karma, but Motherboard cites one tech expert as calling it “loop disease,” essentially a next-generation cousin of the iPhone 6’s “touch disease.”. On the other hand, iFixit—a site that focuses on repair and understanding of Apple products—says that the issue results from a design flaw in the iPhone and can happen on devices that haven't been dropped and on devices besides the iPhone 6 Plus. Thread reply - more options. It is caused when the phone is dropped on the floor many times or the phone screen is undergoes certain stress. After some research on YouTube, I could not find a solution that worked for me to fix the iPhone 6 touch disease. What Is iPhone (6/6s/7/X) Touch Disease. The issue—which affects iPhone 6 and (predominantly) 6 Pluses—often manifests as a gray flickering bar and touch screen responsiveness problems. The initial complaint sought an order that would require Apple to repair, recall, and/or replace the affected iPhones and to extend the warranties of the devices for a reasonable period of time. iPhone Touch Disease is a term coined by techies at iFixit to describe a design flaw that causes touch functionality chips to become detached from the motherboard in certain iPhones. Apple activated a repair program for Touch Disease and was for a time offering free out-of-warranty repairs on iPhone 7 devices exhibiting grayed-out audio options. Public beta testers... Apple may use components made by Samsung for a "folded" telephoto lens on at least some iPhone models released in 2022, allowing for significantly increased optical zoom, according to unnamed sources cited by Korean website The Elec. Here's a list of all the new features in iOS 14.2. You could use a third-party repair shop to make the fix, but the shop will need to have workers skilled in micro soldering and if they wreck your iPhone, Apple probably won't help you fix it. My brand new, just unwrapped from the factory box iPhones have suffered from Touch Disease. In the official documentation, a new "version 2 algorithm" declaration has been added. The disease, which some are calling an epidemic, can potentially affect both the iPhone 7 and the 7 Plus. According to Apple, the only model affected by iPhone Touch Disease is the iPhone 6 Plus. It mostly affects the touchscreen on the iPhone 6 Plus, causing issues with zooming and other gestures. The issue—which affects iPhone 6 and (predominantly) 6 Pluses—often manifests as a gray flickering bar and touch screen responsiveness problems. According to Apple, it's basically the result of the user not taking care of their device. And phones don't sneeze anyway. And, for the record, we didn't name it "iPhone Touch Disease." This thread is archived. All I was given was a run-around to go to AT&T who then told me to go to Apple - who then tried to sell me a newer iPhone 7.If that wasn't enough, I asked them to replace the battery - but was told it didn't need replacing (though 85% on its death bed) ... so wasn't -- and now if I don't use the phone for a few days, it won't even boot up because the battery is at ZERO charge even though I left it at 80% before shutting it down.Yeah-this forum is full of fake apple apologists, defending the big , but my experience with their customer support gets an F--. The alleged defect is commonly referred to as "Audio IC issues" and it is also informally known as "Loop Disease" on the web. In our latest YouTube video, we rounded up some useful but lesser known macOS Big Sur tips that are worth checking out. You'll also be able to restore that backup onto your repaired phone. AirPods Auto Switching - With ... Wednesday December 9, 2020 3:49 am PST by. I never dropped my phone. After months of refusing to admit they had a problem, Apple is finally offering customers a fix for Touch Disease. Now I need to do some digging Apple laughed at her and said pay 300 or get a new phone. Touch Disease refers to an issue with Apple iPhone 6 and iPhone 6 Plus smartphones that causes the touch screen to become unresponsive due to a logic board connection failure. Diseases are illnesses that can be spread from one infected party to another. After months of refusing to admit they had a problem, Apple is finally offering customers a fix for Touch Disease. hide. Backlight repair: $85-$135. MagSafe Leather Sleeve for iPhone 12 - Is it Worth $129?? What Is iPhone Error 53 and How Do You Fix It? How to Fix iPhone Stuck in Headphone Mode, Everything You Need to Know About Apple HomePod, Everything You Need to Know About iPhone SIM Cards, 5 Ways to Fix an iPhone That Keeps Shutting Down, 6 Key Ways the iPhone 6 & iPhone 6S Are Different, the issue results from a design flaw in the iPhone, some reports that indicate that Apple is actually replacing them with refurbished phones, restore that backup onto your repaired phone. The tech company is rolling out a repair program to fix iPhone 6 Plus devices with unresponsive touchscreen features. Touch controller chip is responsible for the proper functioning of the touch screen in your phone. It’s widely-accepted that when the phone- … The flaw is widespread and was their fault. A class action lawsuit accusing Apple of violating consumer laws and breaching its warranties over an alleged iPhone 7 and iPhone 7 Plus audio chip defect has been allowed to proceed, but the case has been narrowed. My theory is that there are two types of Touch Disease. Touch Disease is the Latest Thing to Worry About if You’re an iPhone Owner. There are two primary symptoms of the disease: This one is up for debate. I have a friend who's perfect condition 7 Plus lost microphone functionality this week. How Do I Fix It? The full order on Apple's motion to dismiss is embedded below. The main cause of touch disease in iPhone 7 is the connection failure of touch controller chip & logic board. Mar 18, 2017 8:11 AM Reply Helpful. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Eventually, the screen loses functionality all together. The iPhone 6 and 6 Plus were discontinued in most markets on September 7, 2016 when Apple announced the iPhone 7 and iPhone 7 Plus. By far, the most commonly affected model is the iPhone 6 Plus that first went on sale in 2014. What Is iPhone Touch Disease? Here's Everything YOU Need to Know! share. The problem is related to the Touch ICs- the two chips inside your iPhone 6 that process all your prods and swipes. That's not how iPhone Touch Disease works. My iPhone Screen Won't Rotate. Specifically, the “Touch Disease” is an iPhone 6 Plus condition that affects the phone’s TouchID sensor and the screen. Diseases are illnesses that can be spread from one infected party to another. 36% Upvoted. Otherwise, if you meet all of those criteria, you likely qualify. Unfortunately, your iPhone probably has “touch disease”, as it’s known in the repair industry. Touch Disease is caused by dropping the phone (according to Apple), not … iPhone 6/6+ Touch disease repair: $99. Order on Motion to Dismiss by MacRumors on Scribd on Scribd, Had my iPhone 7 Plus since release and so far, I've had no issues. Apple's program costs $149 USD. Copyright © 2000-2020 MacRumors.com, LLC. The hallmarks of the so-called “Touch Disease” are a gray, flickering bar that appears at the top of the screen, and the eventual loss of touch functionality. Before taking your phone in, be sure to thoroughly back up all the data on your device. Apple today introduced new wireless over-ear headphones called AirPods Max, with key features including high-fidelity audio, Adaptive EQ, Active Noise Cancellation, and spatial audio. At the top of the list are problems with the iPhone 7 audio system. In an internal document obtained by MacRumors in May 2018, Apple acknowledged a microphone issue affecting some iPhone 7 and iPhone 7 Plus models. Symptoms of the problem include rapid battery drain and longer charge times than usual. iPhone 7 users beware – some might call it karma, but Motherboard cites one tech expert as calling it “loop disease,” essentially a next-generation cousin of the iPhone 6’s “touch disease.”. pic.twitter.com/gvuaaTSJRG— Camilo Díaz ... macOS Big Sur has been out for about a month now, but macOS releases never get quite as much attention as iOS releases, so there may still be some features that you're not aware of. Apple's MagSafe Duo Charger - NO WAY It's Worth $129, Right? This is one problem you can't fix by cleaning your iPhone screen. Of course, some customers have managed to argue their way to a free repair, but mileage varies. Apple is recognizing that "Touch Disease" is a thing. Apple has designed a new algorithm that Apple Watch uses to measure electrocardiogram (ECG) waves, according to developer documentation for the iOS 14.3 and watchOS 7.2 betas. AppleInsider.com says Apple Store employees say it has just recently become the No. No, of course not. My iPhone 7 suffered from Touch Disease the moment it came out of the box. If your iPhone is acting weird, and you think you've got this problem, this article will help you understand what's happening and how to fix it. Long Screw Damage repair: $189-$220. Touch Disease is a particular word meaning an issue with Apple iPhone 6 and iPhone 6 Plus smartphones that causes the touch screen to become unresponsive due to a logic board connection failure (How To Fix iPhone 6/7/8 Battery Draining Fast All of a Sudden).An iPhone 6/6s Plus Touch Disease issue usually happens when the smartphones are bent … iPhone 7 no audio repair: $99. Apple's document said service providers could request a "warranty exception" for affected iPhones, which resulted in free repairs for at least some customers, but that abruptly ended in July 2018 after Apple deleted the document. 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