Register with My Home to get 24 hour access to our services. We rent 1,500 properties in Ayr, Girvan, Maybole, Prestwick and Troon as well as in many of Ayrshire's villages. Information for Council housing tenants including improvements and repairs. The award is for their Tenancy Agreement Video, showcased at the annual housing awards ceremony, which took place online. ... We work closely with colleagues in Housing, Health and other partner agencies to ensure our services are co-ordinated. Our priority is to make sure we meet the needs of everyone who uses our service while keeping both staff and customers safe. Rankinston Quality Houses throughout East Ayrshire The Association owns a wide range of properties that are located in fourteen locations throughout the East Ayrshire area. New Regulations will be introduced that will prevent eviction orders being brought between 11 December and 22 January, with the exception of cases of serious anti-social behaviour. Our Housing offices remain closed to the public to keep our staff and customers safe. When our operative arrives to carry out your repair it is important that you let us know if your circumstances have changed since you reported the repair and you or a member of the household are now experiencing coronavirus symptoms or self-isolating. We thank you for your care and consideration. If you currently have an appointment booked for repair that we are unable to carry out due to the restrictions, our staff will be in contact with you to re-arrange this at a time to suit you. We will continue to provide emergency repairs service under these circumstances. If you require assistance outwith office hours please call 0345 724 0000. The rescheduled CMDs will commenced from July onwards by teleconference to allow the parties, representatives of parties, the tribunal judge and the tribunal clerk to participate remotely. If you would like an accessible version please contact communications.pr@east-ayrshire.gov.uk. Our kitchen, bathroom and electrical upgrade programme was put on hold in March 2020. 1 was here. Housing Applications Mutual Exchange . If your repair is of a non-urgent nature we would appreciate if you would wait until current restrictions have been removed and the work can be undertaken before contacting us. We’re grateful for the help of a number of local charities who are also contributing to this with community donations. East Ayrshire's online customer portal is accessible 24 hours, 7 days a week and allows you to self serve for a range of council services. The portal for Ayrshire Housing and South Ayrshire Council. Rent Verifications and applications for managed payments/third party deductions are still being processed, with telephone support being given to claimants. Housing repairs. This page contains PDF files which may not be fully accessible. Thousands of council homes in East Ayrshire are expected to benefit from a £154 million improvement plan over the next five years. To limit face to face contact we have changed the way we carry out our repairs inspections. We are one of Ayrshire's leading housing associations. 1 was here. Sign In/Register Now . New housing estate plans have been approved for an East Ayrshire village. The MyGov.Scot website provides specific information on the new measures for social housing tenants and information if you are suffering from financial hardship. As you will appreciate, this is an exceptional and constantly changing situation, and our position may need to change to reflect guidance as and when it becomes available. EAST Ayrshire Council has said it is to invest £154 million in its housing over the next five years. Any further enquiries please contact the Private Sector Housing Unit. 372 were here. Those parties affected will be contacted with an update of the position and this article provides information to the wider public. If the repair is routine and is not a risk to your safety or the integrity of your home, please wait and report the repair once your symptoms or period of self-isolation are over. East Ayrshire Council Senior Officer Mr Bob McCulloch Date Registered 4 Jan 1996 Landlord type Local authority Clients Mixed Settlement Mixed Asset Owning Yes Statutory Intervention No Correspondence address London Road, Kilmarnock, East Ayrshire, KA3 7BU For any enquiry outwith ⦠The Coronavirus (Scotland) Act 2020 received Royal Assent on 7 April 2020. If you are homeless or at risk of being homeless you can speak with a Housing Options Officer during office hours by calling 01563 554400 or email homelessness@east-ayrshire.gov.uk. This means keeping at least two metres (six feet) apart, and where possible we would appreciate if you and all other members of the household stay in another room while we carry out your repairs. East Ayrshire, Ayrshire and Arran. We are continuing to process applications in respect of Statutory Successions and the Assignation of Tenancies, using information systems and by contacting applicants remotely. If you don't have a direct number please contact our Customer Contact Team on 01563 554400. They are supporting tenants with housing enquiries by telephone and email and are carrying out pre-arranged essential home visits. For the latest information during this pandemic please visit our help and support pages and sign up to our Stay Connected bulletins. Pay My Rent. Please continue to report essential repairs by calling our telephone repairs line on 01563 555555 during office hours and 0345 724 000 out of office hours or complete an online repairs request form. Our properties include flats, houses and bungalows with sizes ranging from one to four bedrooms. If you claim UC the team will confirm your rent to the DWP and should you fall into rent arrears (while on UC) we will seek payments direct from your UC claim so that your home is secured. We have emailed Private landlords in East Ayrshire with information about Scottish Government recommendations on evictions in the private rented sector. All neighbourhood coaches are working remotely from home. Housing East Ayrshire Citizens Advice Bureau is here to give you all the information you need to understand your rights and responsibilities when it comes to housing. All about paying your housing rent, including information on arrears and evictions. View our frequently asked question on housing services. If you have been impacted financially by COVID-19 we will take this into account and work with you on a long term solution which secures your home. Our workforce are all doing their best to comply with physical distancing rules but we also need your help too, to keep you, your household and our workforce safe. We can offer free, impartial and confidential advice on renting or buying a home, finding somewhere to live, addressing problems with your landlord or what to do if youâre at risk of losing your home. My Home. We would appreciate your feedback as we use this information to improve our service. During office hours you can contact us by telephone on 01563 554400. My Home. Our dedicated Universal Credit (UC) Support Team continues to support UC claimants together with Department of Work and Pensions (DWP). East Ayrshire Council owns approximately 13,000 houses and each year properties are allocated in accordance with our common housing allocation policy. If you are experiencing domestic abuse, we continue to provide confidential advice and assistance during and out of hours. The UC Team can advise you on whether you should claim UC and how to make a claim. The Housing Asset Services team at East Ayrshire Council has since pledged to continue to ensure that homes are maintained to a high standard and achieve appropriate standards of energy efficiency to help tackle fuel poverty, The Ayrshire Post reports. The Act ensures that renters in both the social and private rented sectors are protected while confined to their homes. Send Feedback. We have a wide range of properties in Ayrshire's county town. We are community and tenant run. Please note: you will be required to complete an application for housing before we will consider offering you a property Please check below for further details on changes to service arrangements at this time. Mutual Exchange. £475 . If you are due to have an installation carried out, we will contact you to advise further. Our Neighbourhood Coaches will work with tenants, offering advice and support with their household financial circumstances and agreeing affordable repayments. The local authority said that projects in the plan could deliver up to 1,229 affordable homes for the constituency. East ayrshire Council House Exchange, Homeswap Adverts In East ayrshire. We are community and tenant run. Our Housing support team is accepting referrals for early intervention and offering support to our most vulnerable tenants. Arrears recovery actions currently at Court will continue to be reviewed on an individual basis. 13 were here. Our email address is housing@east-ayrshire.gov.uk. Our email address is housing@east-ayrshire.gov.uk. Currently 98.66% of East Ayrshire Councilâs housing stock meets SQHS and 97.94% meets EESSH. The Act is intended to provide relief during the coronavirus outbreak, and the disruption caused by the outbreak. East Ayrshireâs strategic housing vision is âWorking together to ensure that everyone in East Ayrshire has access to good quality, energy efficient housing, within safe, healthy and vibrant communities.â An important part of achieving that vision is to implement a ⦠Our email address is homelessness@east-ayrshire.gov.uk. If you have any problems or worries about the operation of your boiler please contact our emergency number on 0345 724 0000. If you or are a member of your household is experiencing coronavirus symptoms or self-isolating it is important that you let us know when you call. Housing Asset Services will continue to provide our tenants with cover for essential repairs throughout the current lockdown restrictions. If you have had a change in circumstances, such as a birth of a child, loss of hours or new partner the team can check to see if you are entitled to any additional income. Headquartered in Cumnock, Shire Housing Association owns and manages 963 homes across 15 locations in East Ayrshire, provides estate maintenance services to around 900 homeowners and has an annual turnover of more than £5m. You can also contact the National Domestic Abuse Helpline on freephone 0808 2000 247 (24 hours). The Strategic Housing Investment Plan 2021-26 (SHIP), which was approved at the meeting of East Ayrshire Councilâs Cabinet, is to invest in projects that could deliver up to 1229 affordable homes for the council and Registered Social ⦠Tenants who were due to have an upgrade in the weeks following the shutdown were informed. Cunninghame Housing Association is governed by a voluntary Board of Management and is a not-for-profit Registered Social Landlord and charity operating in North Ayrshire, East Ayrshire and Dumfries and Galloway. We can provide you with temporary accommodation as well as advice and assistance to prevent you from becoming homeless. It is also our most popular area with demand unfortunately far outstripping supply. News and information from East Ayrshire Council. East Ayrshire Council say town centre road can accommodate lorries after HGV crashes in Kilmarnock Ayrshire Police The lorry was stuck for ⦠We have revised our tenancy management processes: We are helping tenants with their ability to pay rent, payment methods and how to claim any relevant benefits and rebates. Our central heating installations will be suspended during Level 4 restrictions. Report a Repair. To keep you, your family and our workers safe, we are taking extra precautionary measures and following all relevant guidance while we work in your home. If we are unable to diagnose the repair in this way we will make an appointment to attend at a time to suit you when we are able to. This is to protect you and others and keep everyone safe. We can now report that work has started in re-scheduling the postponed Case Management Discussions (CMDs). Housing allocations. We have suspended evictions at the moment and will not evict tenants who are in rent arrears as a direct result of coronavirus. We thank you for your care and consideration. However, we can be contacted by telephone or email, with face-to-face contact maintained for our most vulnerable customers. Our external render programmes, being carried out by our partner contractors, will continue with reduced numbers of people on site to comply with government guideline. " East Ayrshire Council, London Road Kilmarnock KA3 7BU" 11 Linfern Avenue West Kilmarnock Scotland KA1 3LH GB. This page contains PDF files which may not be fully accessible. For further information please visit the Housing and Property Chamber website. Support can be provided by phone, email or a home visit dependent on the needs of our customers. This is to protect you and others and keep everyone safe. Media in category "Housing estates in Scotland" The following 5 files are in this category, out of 5 total. Miller Homes plans to build 115 houses in a field on Irvine Road in Kilmaurs. Download our Domestic Abuse Policy (PDF 952Kb). However, we have currently suspended the processing of Mutual Exchange and joint tenancy applications. 01290 427720 01290 427720. social.work@east-ayrshire.gov.uk. If you are struggling with bills we can help by providing debt advice. Paying your rent. If you need help, please email Housingsupportreferrals@east-ayrshire.gov.uk. Please let us know if you have any concerns about work taking place. View your collection calendar, find out about your containers and access recycling centre details, Information about private rented houses for both tenants and landlords, Find out more about multiple occupancy homes (HMO) including support and inspection, Details on how you can adapt your home, including various grants available, All about supported accommodation, where some form of support or care service is provided with the tenancy, Information about factoring and a common works service for private and Council owned properties, Everything you need to know about housing benefit, We have a number of garage lock-ups and sites for rent throughout East Ayrshire, Visit the Ayrshire Roads Alliance website to find out how to apply for a permit, Advice and support on buying a home, energy advice and insuring your home, We have a legal duty to help people who are homeless – find out how we can support you, Get details of our housing strategies and policies for East Ayrshire, Request housing documents online including garden maintenance and mutual exchange applications, East Ayrshire Council Garden Competition information, Frequently asked questions about refugees. Our staff are offering support by telephone, arranged visit and they are completing applications for Community Care grants. For any enquiry outwith office hours, including homelessness presentations, please call the Risk Management Centre on 0345 724 0000. contact East Ayrshire Councilâs Housing Options Service at John Dickie Street, Kilmarnock, telephone 01563 554554 for advice. Direct applications are always welcome. Our telephone number at this time is 01563 554400. Details on our housing allocations policy including low demand properties. The following East Ayrshire Council properties are immediately available for rent. You should contact your local Neighbourhood Coach in the first instance. Women can also contact Women’s Aid who have specially trained staff who offer support and advice and can also help you to find secure accommodation. The association also has aspirational plans for future developments and to enhance its housing stock. When we call you back please give us as much information as possible about your repair, including pictures if possible.We can also use Whatsapp for video calling if that is suitable. We have issued hygiene packs to everyone using our temporary accommodation to help everyone to maintain cleanliness standards. To mark the day Scottish Housing Day, East Ayrshire Council has teamed up with East Ayrshire Federation of Tenants and Residents to launch a short video to help tenants understand the terms of their tenancy agreement, to ensure they are happy and safe in their home. The mutual exchange adverts listed below are in East ayrshire You can add your swap for free using the box below. Apply for a Home. We can still arrange for trained staff to carry out emergency repairs. As a statutory homeless service and registered housing support service, we have reviewed and updated the way we run our service to meet the challenges brought by COVID-19. During office hours you can contact us by telephone on 01563 554400. Here you can view East ayrshire homeswaps, Want to list your East ayrshire House Exchange? While our team are in your house please comply with physical distancing. We increased our temporary furnished accommodation portfolio to meet an anticipated rise in demand. Our garden maintenance scheme has now stopped for the winter. The Scottish Government’s clear commitment is that none of its provisions will last longer than is necessary and that the provisions are proportionate to deal with the outbreak and its effects. If we need to inspect your repair before we carry out the work, our staff will ask you for your phone number and give you a time when we will call you back. We have moved all homeless people who were using St Andrews Court Hostel to temporary furnished accommodation, to make sure tenants can self-isolate if they need to. Thousands of council homes in East Ayrshire are expected to benefit from a £154 million improvement plan over the next five years. The Strategic Housing Investment Plan 2021-26 (SHIP), which was approved at the meeting of East Ayrshire Councilâs Cabinet, is to invest in projects that could deliver up to 1229 affordable homes for the council and Registered Social ⦠They were honoured by the Chartered Institute of Housing Scotland in their 'Working in Partnership' category. Once we've finished your repair a member of our team will contact you to carry out a short survey. There are town centre flats as well as more suburban houses with gardens. Our website is for council and housing association properties. If you would like an accessible version please contact communications.pr@east-ayrshire.gov.uk, Housingsupportreferrals@east-ayrshire.gov.uk, visit our StayConnected site and select "Coronavirus Updates", UK Government - Guidance for hostels or day centres for people rough sleeping, Scottish Government – Coronavirus: Letter from Housing Minister to RSLs and Local Authorities, Scottish Government - Coronavirus in Scotland, Scottish Government - Guidance for private landlords and letting agents, Scottish Housing News – Advice for tenants, Business support frequently asked questions, Coronavirus guidance from the NHS and Scottish Government, Early learning and childcare increased hours, Environmental health and trading standards, Recycling centres - re-opening procedures, Wellbeing guidance for parents and carers, Christine Thomson, Private Sector Assistant, Liz King, Private Sector Development Officer, We are continuing to investigate tenancy abandonments. They are also referring people to Citrus Energy for utilities support. It aims to ensure equal opportunity for all sections of the community and to contribute to sustainable communities. We put our communities at the ⦠Our Allocations Policy gives priority to those in housing need. Annick Gardens housing estate, Stewarton, East Ayrshire, Scotland.jpg 2,542 × â¦ Every year we are are required by law to carry out annual gas safety checks in line with guidance from the Health and Safety Executive (HSE) and Gas Safe to keep our tenants and residents safe. News, information and advice on the enforcement of ⦠2 bedroom(s) 1 bathroom(s) Property reference: 967311.Soon to be available 2 bedroom mid-terraced house for £475pcm. Should you be part of this programme of work, we will contact you once we are in a position to advise further. To sign up for regular emails bulletins about coronavirus and other topics of interest visit our StayConnected site and select "Coronavirus Updates". East Ayrshire Federation of Tenants and Residents and East Ayrshire Council have scooped a film award. Our web pages are being regularly updated with useful information for people needing emergency accommodation. Our window replacement programme will be suspended during Level 4 restrictions. Please see the contact details on the advert if you would like to be considered for any of the properties below: New properties coming soon. We are assisting with deferred or reduced rent payments until tenants are in a more stable position financially. Ayrshire Housing 119 Main Street Ayr We have a number of garage lock-ups and sites for rent throughout East Ayrshire Residentsâ parking Visit the Ayrshire Roads Alliance website to find out how to apply for a permit We are one of Ayrshire's leading housing associations. Find out how to apply for Council housing in East Ayrshire. 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