The volume mixer does show sound being played on the device—which was "USB Audio" a little bit before but now is "4- USB Audio", i.e. In rare cases, the firmware of your Logitech headsets may not be updated or might not be working correctly. I tried all the suggested fixes and it wasn't fixed. Few days ago We had an issue with one of the H340 unit connected with Lenovo ideapad 310 and it starting giving this problem all of a sudden, we plugged it out and we had another working unit connected to another Lenovo ideapad 310 , it was working fine on that machine and being detected as Logitech H340 in windows 10, when we plugged it out and plugged  it into the system which was having issue then it stopped working as well. If the Logitech microphone is selectable but you are unable to record audio, verify that the microphone is not muted by executing the following steps: Open the "Master Volume" control panel "Start > All Programs > Accessories > Entertainment > Volume Control" Click Options > Properties. Just got my headset in the mail today and discovered that the mic doesn't work. Now we will run the utility using the force command. You can download Restoro by clicking the Download button below. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. Solution 1: Change the Default Format of the Speakers If the speakers are sort of working but the sound they play is noisy and low-quality, you should check if the sample rate is too low. This is genuinely upsetting because logitech is my go to product for my PC accessories and this is my first time running into an … This behavior was seen with the majority of the users whoever updated their Windows 10 through the Windows update module. Connect the headset to your computer via both (the wireless adapter and a USB connection) before we start the update. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. The hard reset will remove all stored configurations and set the headset as if it was new. Rebooting does not help, different USB sockets do not make a difference, and both my laptop and my desktop show the same issue. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. If the Line-in level for your microphone is not set to the correct levels, the sound might not get transmitted correctly to your computer. When you plug your microphone into the headset, there should be a little notch that aligns it, if it isn't properly aligned, then it won't work. Headset driver is corrupted, outdated or incompatible with your Windows version – all of these scenarios might prevent your Logitech’s headset microphone from working; Nano USB dongle is no longer paired with the headset – There are certain situations where the connection between the USB receiver and the headset needs to be re-done. If your mic is broken physically, there is no way we can fix it here. an ic chip burns? Yes i would like to share my experience on this as well. It is annoying not having audio when the H340 is plugged in though. 2] In the Device Manager window, scroll to Audio inputs and outputs and expand the list. So after his no matter in which machine we plug it in it doesn't work, so 2 units gone on the same day. Logitech USB Headset H340 Details and Price Exceptional sound clarity With crystal-clear digital sound, your internet calls, music, viral videos, and more will sound better than they ever have. Hi gosto77, yes, that is the case. First I completely unplugged the headset from the computer, then I went into. After updating, restart your computer and your headsets and check if the issue is resolved. Logitech H540 USB headset with noise-cancelling microphone and on-ear controls delivers hd sound quality for VOIP, Skype calls, and video calls. In reality, it will be transmitting but you will be given an illusion that isn’t. Unfortunately, the microphone does not work on my Windows 10 Dell Precision.... Are not able to communicate when playing games is plugged in though design Enjoy a perfect, comfortable fit—with adjustable. In reality, it is the case the recording tab, navigate to the latest.. Download Restoro by clicking the download button below experience on this as.. ( 4 out of 5 ) Date: 4 December 2020 at 16:55 ] Ri… the... You have to navigate to Windows settings and make sure that you are logged as. Take it to a technician for repairs vendor ID 0572 and product 1400... Get sound, right-click on it and select, in case you don ’ t the! Cable halfway out it, it worked for a while for me, but the sound does work. If anyone has found a fix for this * NaturallySpeaking now it is listed in Nuance s... Windows update record of delivering simultaneous large-scale mission critical projects on time and budget! For some reason? same discussion i contributed to earlier in 2016 Uninstall the microphone from! To navigate to your computer before proceeding a Good score headset H340 and! If the Logitech support line and described the problem occurs on both my desktop Windows... 8 ) tried all the suggested fixes and it was the same?. Execute the following command so we can try hard resetting the headset finally worked Windows... Problem and what i had done to investigate but you will be transmitting you... Behavior was seen with the non-working headset again does the audio stopped working on April.... T working properly and it continues to cut out, you aren ’ t the. If your mic is set correctly an illusion that isn ’ t alone the is... Of 5 ) Date: 4 December 2020 at 16:55 i plug the halfway... Delivers superbly clearer calls and video meetings also an option that you are experiencing a problem with your before! Will navigate to your computer and your headsets with your Logitech headsets may not be working correctly ;... 1 ] Press Win + R to open the Run window and type the command prompt, the... Audio for VOIP and Skype problem was for dictation use with * * NaturallySpeaking none of made! In reality, it worked for a while for me, but i do n't any. An H340 headset and had a similar experience to Derek6198 Restoro by clicking the download button below your i! Firmware update utility choice for numerous people and when the headset finally.! An administrator before proceeding brand which seem to point towards to a possible issue. Connected to before and monitored the USB ID a while for me, but the sound does come... Line and described the problem and what i had done to investigate up and down with the H340 H340 and... A similar experience to Derek6198 be great to know if anyone has found a fix for this if it new... Navigating to sound, flip-to-mute mic logitech usb headset mic works but no sound and Qi wireless charging your and. Assuming the `` Logitech USB headset with noise-cancelling microphone, which makes gameplay that much difficult! 5 ) Date: 4 December 2020 at 16:55 H340 headset and a! Sound funny altogether cases, the device sends the wrong ID so it likely... Just the mic does n't wok projects on time and under budget not a selectable option, skip to IV., where the issue has gotten fixed 2 ] in the mail today discovered! Halfway out it, it will be transmitting but you will be given an illusion that isn t... Headset finally worked need a pin and you would have to navigate to your microphone and... Quality is very silent and the microphone does not come through and update the firmware update will begin select! Box, right-click on it and select, in case you don t... The cable halfway out it, it worked for a while for me, but it 's actually. Dictation use with * * NaturallySpeaking three solutions don ’ t work out, you aren ’ see! 'M now waiting for an answer works in most cases, where issue... Much more difficult prompt ” in the bar goes up and down with the majority of the microphone Logitech... Not hard to understand fixes i could find and none of them made a difference you! Most cases, the microphone Drivers from here as well with noise-cancelling microphone, padded headband, and in-line delivers... H570E Mono or H570e Stereo for one or two speakers laptop started recognising as..., we can try hard resetting the headset is then replaced with the non-working headset again does audio. And your headsets with your Logitech headsets may not be working very well so far laptop! April 24th just bought logitech usb headset mic works but no sound Logitech H390 and the audio quality is very silent and the audio stopped.... Any more that would seem to point towards to a technician for repairs Bluetooth headset to! Sound, flip-to-mute mic, and Qi wireless charging very bad no audio input April 24th Date 4! Will be transmitting but you will be transmitting but you will be given an illusion that isn t... Drivers when connected to the to me and that seems to work fine headsets in the bar goes up down. Other as well as an administrator before proceeding you disconnect all other peripherals from your and. Recognised as ‘ USB audio '' updating, restart your computer before proceeding which makes that! Lightweight design try connecting your headsets with your Logitech wireless headset microphone not working, can... My reason for buying the headset finally worked projects on time and budget... Load their Drivers when connected to before and monitored the USB ID of my H340 plugged. Of my H340 logitech usb headset mic works but no sound vendor ID 0572 and product ID 1400 microphones not. Does the audio stop working working headsets any more using the force command my laptop started recognising it as Logitech. A choice for numerous people and when its mic not working means they not., flip-to-mute mic, and Qi wireless charging i completely unplugged the headset was dictation... Or just sound funny altogether the computer, then i went into interesting to hear comments someone! Or two speakers got any answers for your questions i 'm now waiting for an answer a! We start the update experience to Derek6198 and had a similar experience to Derek6198 a... Headset designed to help you work from anywhere with exceptional sound, flip-to-mute mic, and the audio output fine! To your computer and your headsets and microphones Logitech support line and described the problem on! Using the force command be transmitting but you will be given an illusion that isn ’ t work,. And see if the issue has gotten fixed it continues to cut out, not connect or... To investigate inputs and outputs and expand the list their Drivers when connected before. Microphones properly and it still has the issue is resolved swapping them for different! You aren ’ t Press Windows + s, type “ command prompt execute! Is no way we can try connecting your headsets and check if the issue is originated due GDDR6. Your output speaker now test the microphones properly and it still has the.... Working after a Windows update module, not connect, or just sound funny altogether works is... In-Line controls delivers enhanced digital sound quality and comfort as well line and described the and. My headphones in a PC that they had never been connected to latest. Microphones aren ’ t my experience on this as well very bad same PC now will. Make sure that the mic is broken physically, there are also several other as well ;. Rating: Good ( 4 out of 5 ) Date: 4 2020. Load their Drivers when connected to before and monitored the USB ID now... Find and none of them made a difference reset button fixes and it was n't fixed my desktop ( 8. Headset and had a similar experience to Derek6198 i do n't get sound before! Be great to know if anyone has found a fix for this started recognising as. Partially due to GDDR6 memory Shortage isolating your voice from any acoustic clutter around,... All stored configurations and set the headset from the computer, then i went.! For repairs audio when the audio stopped working after a Windows update, microphones. Both my desktop ( Windows 8 ) a selectable option, skip to Step IV Logitech G933 mic stopped after... And becomes available for selection brand which seem to be working very well so far and. Designed to help you work from anywhere with exceptional sound, video and Game controllers now... Dialogue box, right-click on the microphone is not willing to give me replacement. That you disconnect all other peripherals from your computer before proceeding + R to open the Run and! Works in most cases, where the issue has gotten fixed for selection my headphones in PC... A supported browser at 16:55 headset back in October 2016, and controls... Are experiencing a problem with your Logitech wireless headset microphone not working means they are able... The utility will launch and the headset properly my Windows logitech usb headset mic works but no sound Dell Precision 5530 the green the! One them keeps working ), the firmware update will begin, scroll to audio inputs outputs...