At the end of the day, I was one of the people who had to learn about the horrors of Guitar Center the hard way. 43 reviews of Guitar Center "this is my favorite guitar center in the nation. Obviously I immediately contacted the customer service dept, where I was provided with the phone number of the package delivery service that THEY CHOSE. mostly because the manager was a fan of my band so he was more than willing to give the best discounts and service and always threw in a couple freebies. I bought mine w/ coupon for $70. She said it would take 24 hrs before they can figure out how to solve the problem. There's a LOT of info on my bank statement...and they don't deserve to have access to personal information! Guitar.com is the world’s leading authority and resource for all things guitar. Apparently the closest Pro Coverage repair facility was in Buffalo (I live just outside of Nashville) so I was going to have to ship my keyboard to New York. Suffice it to say my attempts to trace the package through their delivery service (rhymes with RedDix) were completely fruitless. I wouldn't have been able to use my card. About a month later (today November 19, 2020), I received an email that my order was on its way and I received a new charge in my bank account. The package that was lost should not affect me as a customer. Unsubscribe at any time. JUST SHAMEFUL. Biggest consumer mistake EVER. However, I am still out of the money that the banjo costed, and I don't even want it if it comes at this point. The next rep said it would take 7-10 days to process. I drove to Guitar Center (which is not a short drive BTW, about 30 miles) and once I got there I knew this was not going to be a smooth ride. ...But guess what else I STILL haven't gotten 2 hours after promised it would come?? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The packaging was great and included some candy to thank me for placing my order. Enjoy the lowest prices and best selection of Yamaha Mixers at Guitar Center. Came in the next day only to be told that they "both" must've sold out (In 24 hours). They are mediocre to good. I personally feel like good customer service would have been for them to ship me replacement gear while they figure out what went wrong. Before they started staffing their own tech, the local Guitar Center sent a fair amount of work to me, and referred lots of customers to me. No other correspondence. I followed him to the office where he stuck his head into the office and said, "there is a guy here that doesn't want to wear a mask". Call . Find a great company that values your patronage. 97 reviews for Guitar Center, rated 1.00 stars. OK FINE THEY LOST IT! Find the best companies in Music stores category: Guitar Center and Musicians Friend, Guitar Center vs Sam Ash, Musicians Friend vs Music123 Where’s the extra truss rod cover? The gear is nowhere to be found. I did not want the banjo in January so I called customer service who said that they could call a store and have them take one off the wall that wasn't new but fine. I tried to explain to him about my situation, but he didn't care. First call to customer service and I was told it would take 3-5 days to process the return. Essentially, my credit card account would be held for 10 days for a bass I never received nor would EVER receive since again, it was being shipped TO THEIR STORE, NOT MY HOME. 1,347 Guitar Center reviews. Guitar Center has left the product with a 5 star review aggregate and raised the price $60 on $90 headphones. Our content is intended to be used for general information purposes only. Read real customer ratings and reviews or write your own. Guitar Center, Los Angeles: Address, Phone Number, Guitar Center Reviews: 4.5/5 After weeks GC notified of out of stock and waiting on manufacturer. I left and went tp Melharts music store to drop my guitar for a tune up. I had to go through so many chats, calls and waiting just to get the item I had already paid for. 928 customer reviews of Guitar Center. See reviews, photos, directions, phone numbers and more for Guitar Center locations in Roseburg, OR. I call back AGAIN...notice that nobody on their end has contacted me AT ALL to make this right?? So I called corporate customer service, and they informed me that they don't have any new ones left in any stores and that I would have to wait up to 8 months for a new one. They didn't have the door locked. They claim they'll get this handled, and like a sucker, I believe them. They are obviously just reading from a script, and when they pick up the phone they don't even ask you what they can help you with. Nope. It was such a 180 degree turn around experience from guitar center. One more week goes by, and I finally receive an update from Asurion. Not sure what GC's or Muscian's Friend problem is.I called GC. Have the itch to learn how to play guitar? Thank you, you have successfully subscribed to our newsletter! After 2 days of no progress with FraudAxe, I again contacted Shittar Center. Two weeks later I find out it's on back-order (No notification or anything). At least I finally had someone that sounded like they cared even a little. I'll keep posting here until they solve this issue that's been going on forever. Called the McAllen TX store to take my guitar in for a tune up. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Guitar Center, North Charleston. Its location on this page may change next time you visit. Not 5 star as stated in reviews. Sign up to receive our free weekly newsletter. To date, the protests have been officially designated a "catastrophe disaster" which happens when insurance carriers pay out more than $1,000,000,000 in claims, and current projections are expected to end up around $2 billion in damages, making them the most expensive protests in history.So why exactly, is GC getting political? I felt that at least a more sympathetic ear to my situation would have at least made me feel better about the situation. They are overall an "OK" company for music equipment. Apparently, GC has stopped selling Fulltone Pedals to punish Michael Fuller (owner) for posting: “What is this like night 4 of looting with 100% impunity,” during the George Floyd protests (which included rioting). I ordered an electronic drum set for my son as a surprise and the package showed up while I was at work. So...another LIE and DEFLECTION. It took 3 weeks and 4 phone calls to "customer service" to get a refund. Not a huge deal as they said they would take 10% off the price. The sales guy added back the discount. like what in the world? Compare Musicians Friend and Guitar Center pros and cons using consumer ratings with latest reviews. Gold Tone has plenty of stock. Thanks for your great guitar reviews. I agreed and received a slight discount and was fine, and then I checked the status of this new order and eventually it was backordered again. Plenty of people wish they could play, but practice and lessons takes not only time, but money. He refused to assist me. Then I got home and looked at the receipt. I would like nothing more than to order the $650 item from one of their competitors but obviously I would like to have some resolution of this issue first. Everything was great until a few months ago when some water got spilled on it and it started having a lot of internal malfunctions. REALLY????? I was livid. See reviews below to learn more or submit your own review. Share your insights and review the Guitar Center Credit Card. Guitar Center is the worst place I've ever worked, and that includes fast food jobs in high school. Another whole week goes by and I haven't heard a damn thing. We’ll get you playing with lessons, and make your instrument play and sound its best with expert repairs and modifications. Guitar Center has officially filed for Chapter 11 bankruptcy, as The New York Times reports. Unbelievable Crooks!! The tech guy blew out the booster and said they could not get a replacement, He cranked the neck and bridge pickups ALL the way flat with the bass body and said there was something wrong with the neck pickups b/c he couldn't get them to rise above the body. He hands me a pamphlet for their Pro Coverage and says to call the number on it. FAQ. I said that was not what I had said. If you are a musician, live by the golden rule: Go to Guitar Center to try out gear, and then buy it from Sweetwater. This time I decide to call management at Guitar Center. They told me 6 weeks ago that the parts have been ordered and are on their way. Just sad. Isn't music all about free expression? Says alot about a company which allows their employees to treat customers poorly and get away with it. All Rights Reserved. The guitar went back to the main warehouse which took 3 days. That's not a lot to ask, honestly...and it would save MY money from leaving MY account wrongfully and having to initiate a CHARGEBACK. As a former professional musician and current studio owner who has spent tens of thousands of dollars at GC throughout the years, this store has lost my business to Sweetwater or literally anywhere else. I made 2 separate purchases from Guitar Center. Three or four cars in the parking lot but sign said store doors locked due to over capacity!! He just told me that he was going to get in touch with them and that he was going to make sure that this gets taken care of for me. To: Headquarters ManagementAt 2:00 p.m. today, I visited the Mesa, AZ store to purchase the Rode RODE VC1 3.5MM(TRS) - 3.5MM (TRS) 10FT EXT CABLE. I won't be shopping there again. Well. GC still blaming Gold Tone. Gretsch review / Electric Guitars / Unbiased reviews of guitar equipment, CD and DVD music at Ultimate-Guitar.Com And so the nightmare began. Unsubscribe easily. they say because we send the package to ups ups should refund you! One of the best Guitar Stores, Retail business at 306 Jericho Turnpike, New York NY, 11001. That phone call...I know, super shocking. !I purchased a Gold Tone Ukulele online in early June 2020. However, I was in no rush to receive the order. Find the best companies in Music stores category: Guitar Center and Sweetwater, Guitar Center vs Musicians Friend, Sweetwater vs American Musical Supply They called me that night to ask if there was anything else I needed or if I had any trouble ordering. Their service stinks to put it nicely. I did not return them because at $70 and some EQ they will work.... MY educated & experienced (recording/sound engineer) review is omitted from their website. Save 20% on a MusicNomad Ultimate Care Pack with purchase of any Premium Detail. Sure enough, as soon as I got home and inspected it, the scarf joint on the neck is coming undone. I ordered a used guitar online from Guitar Center. Guitar Center is a guitar-lovers haven, offering tons of discounts on guitars, drums, audio equipment, accessories, lighting, software and so much more. This company is not yet accredited. I called the store on 9/10 and was told both guitar models I was interested in were in stock. Follow User Flag. I arrived at the store but the doors were locked. I received a called from a store in Tallahassee saying the order got sourced from their store but they only had a floor model left. I guess that was a lie, because now they say that the parts don't exist. On the following day, I received an email stating the bass was "shipped" and would be at the store in 5 days. I check this morning. I think that Guitar Center has provided me with the worst customer service I think I have ever received. I called on 9/23 and spoke with the mgr (Robbie) who said he'd speak with his warehouse guys & get back to me by the following morning, nope! It has now been two months and nothing. I proceeded to explain to the second manager my situation. The Yamaha monitor was sent in its box only - resulting in a totally smashed, teared, and probably quite damaged monitor. Guitar Center has officially filed for Chapter 11 bankruptcy after experiencing a financially tumultuous year owing to the coronavirus crisis. That same day I placed an order on SweetWater and I could not be more impressed with their customer service. I was never contacted alerting me the bass was ready for pickup. This is the opposite of that. No, no. Then I hear some story about the whole thing being my bank's fault, how they flagged the transaction as "high risk". I love both stores within reach of my location, great to deal with and always a pleasant experience to visit. How can they do this to customers?I'm calling CA Attorney General and Congressman. Only the latest review will count in the company's TrustScore. I obtained a return authorization and sent it back the very next day. It was a long wait, unproductive and I was told to call the store and figure it out. On September 11, 2020 I ordered the Recording King RKO-3S Open Back Banjo, and it said it would be here in 4-7 business days. I asked if there was another "Manager" I could speak with. Get Details. I arrived home approximately 3 hrs later only to discover that there was no package. The company that Guitar Center is partnered with that takes care of their Pro Coverage repairs is Asurion (still trying to figure out which company is more worthless). You will never get your product...trust me! I removed the pickgaurd and found loose parts in there! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Please do not order from them ever! I do understand that with a pandemic and other things going on, many are "on edge" however, that's NO excuse for a lack of basic "common sense". I can appreciate if you don't agree with Fuller's post... but to destroy him and his business because you disagree ... that's fascist. if life ever takes me near here i'll be sure to buy something even if i don't need it." I called Gold Tone directly....no problem. Bought a Taylor 214ce DLX acoustic guitar from Guitar Center, they shipped it to me, the bottom e string is buzzing, so they tell me they're going to charge to look at it and charge me to fix it! I've done most of my Christmas shopping online this year from a bunch of stores and have yet to see a package that shows what's in it on nearly EVERY side. Guitar Center is more than just a guitar store. October 5th, came and went with no new email or update. Unsubscribe easily. Offer valid at Lessons locations and online from 11/5/2020 thru 12/25/2020. Bottom line, if I have the option to shop at any other competing establishment for the remainder of my life, while I am of sound mind, I intend to do just that. Guitar Center has a consumer rating of 1.88 stars from 76 reviews indicating that most customers are generally dissatisfied with their purchases. Finally on the 12th day of it sitting at the facility, I receive an update from Asurion, telling me that the repairs require additional parts, so unfortunately the process is going to take a little longer than expected, but that I should rest assured that the parts have been order and are on their way. I was raving about them after getting my guitar because they ship fast, everything is even better looking than the site pictures...but if you get treated like THIS??? Personally, I prefer Adi tops as well as the 1 3/4″ nut width. Anyway, after my product shipped, I received a confirmation email from Asurion, along with a link that lets me track the progress of the repair. It doesn't bother me that I had to ship the keyboard up to Buffalo to get it fixed, what bothers me is how Guitar Center had absolutely no interest in taking care of the situation or helping me out. The store was complete with a maddening array of digital drums, guitars, production equipment and music tchotchkes as far as the eye could see. My guitar center card with a $4,500 dollar limit was just cancelled! I paid you guys not ups!!!!!! After reading reviews from others, I find online ordering through Guitar Center can be an exercise in futility. As I write this today, GC has this item currently (10.23.20) on their website as "Preorder". Got into the store and had to wait 20 minutes to be helped by an associate when I was the only customer waiting. Maybe the bankruptcy isn't due to Covid, look within at the way you handle major screw ups. 4.9 out of 5. Theres a crack in the body. currently the headphones are $150 and 5 star. I was told it would come on 9/23. I have purchased a guitar from them on their website where they advertised as "new" however when I received it, it was clear that the box was previously opened and the guitar wasn't new. They did not have the item in stock so I had to order it through their website at the store. Find out which guitar training is the best. A third rep told me to call the store where I purchased the guitar because they were the ones who needed to complete the refund. Instead, I got a duplicate email that said I had received my guitar. So I shop guitarcenter every year or a few for 25 years.OMG the clerks/salesman are Dumb and quite generous with BS based product opinions (ie. It did not let me know that the item was on backorder until I put my payment information in and I should have taken that as the first red flag. What??!! We provide insight and opinion about gear, artists, technique and the guitar industry for all genres and skill levels. Then he stuffed it in my case and walked away without a word...No help at all. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I repeated this process maybe three more times with three different agents and then decided to tell the last agent to just cancel my order because it wasn't worth the trouble. Bottom line: I can deal with having no COA and serial number/checklist and other paperwork. 4.9 out of 5 stars. Yet, I've been level-headed, never once cussed at anyone, even not blamed the person I speak with. No problem I was already told it would be late. I could have ordered it online from Amazon, but wanted to spend my money locally. Worst customer service in the history of customer service. After around that time I checked and my order was backordered and said it would arrive in January. How do I know I can trust these reviews about Guitar Center? The people at Asurion are just as irritating to talk to as the people at Guitar Center. Guitar Center.. making music gear political.. gross, Worst customer service I have ever experienced, Guitar center, town square, Las Vegas, nevada. You put the foam risers underneath the pickups to keep them above and in place!!! I said no they aren’t. I purchased a Gibson Les Paul Standard ‘60s in-store on 9-19-20. 16% 31% 40% 9% 4%. VERY DISAPPOINTED IN GUITAR CENTER, I'LL NEVER BUY ANYTHING, ANYTHING FROM YOUR COMPANY AGAIN, I'm sure you all know they're not cheap, this is WRONG what they're doing.... Get buying tips about Retail Stores and Shopping delivered to your inbox. I unfortunately had to return it. We’ll start sending you the news you need delivered straight to you. I have to pay again and they even don't want to deduct the amount from the one they lost it and ! I waited until a week later , September 28, to see if I would receive any more updates, and when I didn't I reached out to customer service wondering where my order was after seeing the price charge pending on my card. If this is what I can expect in the future, I will not be ordering online from Guitar Center. I'd think they'd be cultivating consumer relations, not kicking them in the face... Oh. No explanation. Sadly, their "buy two, return one" policy is one that I simply can't afford. The company filed on Saturday night (November … One of the best Internet Marketing, Advertising / Media / Agency business at 2940 NW 59th St, Oklahoma City OK, 73112. i wish I had read reviews before I placed my order! Furthermore, I cannot recommend strongly enough that you do the same. Nothing. The next day it says my order has shipped, and guess what they sent me the floor model. With the help of online support, I purchased a bass guitar as a birthday gift with the intention on picking it up that day via curbside pickup. So, I tap into my birthday money and purchase the amp, a cord and a strap. 43 reviews of Guitar Center "The grand opening of this store was like a bad reality show. They said it would take a little longer but they would go ahead and order a new one. I called in to check about this and was told that nothing could be done and I’d have to make the drive once again. Ugh. Guitar Center Credit Card Reviews. Be the first one to find this review helpful. I was told that I shouldn't have had to contact the shipper (duh) and that they (GC) would do a package trace that should only take a couple days but could take up to 10-14 days. So I bought an old, slightly damaged guitar for full price without its proper case. Guitar Center is reportedly considering debt restructuring, after skipping payment on two of its bonds.. A source claims to Bloomberg that the retailer failed to pay interest on both its unsecured bonds due 2022 and first-lien bonds due 2021. I told the guy that I'm checking on an existing one, and just wanted to know why it was taking so long, given the fact that I sent this product off 5 weeks ago. Lucky my order was not for a present or something cause I would have been really upset. He ended up not even being able to reach the people at the repair facility, but just said that he left them a message telling them to call me in the next 3 to 5 business days. Fast forward to September.....still no ukulele. So they had my money, but couldn't even offer me a guess as to when I would receive my guitar other than "Maybe in a month or two.". The guy that I talked to, was at least friendly, but still ultimately couldn't help me out at all. What company does that to an upset guest. A man picked up and told me the same thing again - another 24 hrs. Your Rating. He was at home and brought the package inside when it arrived. just run away from this company! Well...DUH. I bought a measurment mic in 2000 and the salesman told me it was a directional mic for recording sounds from a distance IT is not, it has a tube on the end to make it omni directional- the oposite of what he said, recently a gay saleman insisted I needed help browsing- the store was packed for a GC- and I did not need help).... OH well do your due diligence when shopping there. Stay away from Guitar Center. I wish they had just put "Out of Stock" on their website and I could have just avoided ordering it at all. Aren't they supposed to sell music gear? That too is stated on your website about curbside pickup. and the costumer service representative wanted to sell me another piano because I was mad of not receiving my first order and guess what? I think I would have been more shock if they HAD called at this point. My current problem with them is I have left a 3 star review of a product (twice) as a verified purchase and it does not post. As such, Guitar Center - Mesa lost a sale, and Guitar Center Inc. has lost a customer. If you're wondering whether Guitar Center Gear Card is the right card for you, read on. I will never go back to Guitar Center!!! I even let the phone associate know that this was not cool, and the website needs to reflect if they ACTUALLY have it in stock or not! There customer service has declined so far over the past 10 years its no wonder they're in the process of filing bankruptcy. Again, this is the first point I'm aware of ANYTHING different besides the kooky duplicate email, which I now don't think is funny AT ALL. People allll over the place, waiting in line at the prospect of possibly getting to win a cheap guitar in a tent raffle while a low grade band jammers on in the back. They are horrible and will not respond to email. Still $1. And I was promised a phone call to update me on any progress on getting someone from their company to communicate with my bank. They say refund provided and my bank says NOT.I ordered directly with Gold Tone and received uke in 4 days. Delete Review. I call back. Are you kidding me!!!! She wouldn't allow me access to a supervisor and kept repeating the same line. 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars. The packaging job was horrible. Regarding Guitar Center's guitar techs: I've been doing guitar repair and maintenance professionally for nearly 20 years. So now I'm nuclear mad, but driving...decide to go to a local music store. I go to pick up the guitar from the store and was treated like, "Here, take it and get out!" But I will not accept deceitful, disrespectful salespeople. Van is a naughty boy. Seriously??? She was not able to send me a new one or to cancel and refund my order. The dude at the front desk was not very friendly, and looked like he was the kind of person who spends more time each day playing World of Warcraft on his phone, than actually helping out customers (very typical of Guitar Center). they just want your money and they don't give a damn about you! The last rep basically told me I'll be refunded when I get refunded. 1,346 reviews from Guitar Center employees about Guitar Center culture, salaries, benefits, work-life balance, management, job security, and more. 431 global ratings. A few years ago I purchased a Yamaha CP4 Stage Keyboard from Guitar Center. I had to go home, print out the shipping label, box up the keyboard, and drop it off at the UPS store. I call my bank...and they confirm that any high risk activity gets a card shut down so I'd have to call to verify a transaction. These are hard times, especially for non-essential, product based companies. Finally, a month after receiving no further updates, I call them to see what the deal is. Once I did that, I figured the busy work was done with. The guitar arrived damaged because it was not packed well... a thin box and some bubble wrap. 24 customer reviews of Joe Pichkur's Guitar Center. This was such a easy situation to avoid with either an "Out of Stock" marker on their website or prompt updates from them instead of having to reach out them about what is going on with my product. She then finally offered to send me a new replacement the next day, and they would take care of the lost item meanwhile. Besides, it clearly states on your website, Available in Select Stores Only - Closest Store: Location: Mesa, AZ.I then tried to accommodate him and said I would show him what I needed and I would wait outside. ConsumerAffairs is not a government agency. Received the other monitor after almost 2 months, the problem is it was not packaged at all. I will return it today and purchase one from Sweetwater. But then, I got angrier as I drove. UPS did a great job BTW, it arrived at the facility within 48 hours, and then I received another email from Asurion letting me know that they had received my product. I really don't mind waiting few days given the current situation worldwide, but not to respond to a customers need and to deny any other option for resolution or support is really disappointing. I will never buy so much as a guitar pick from Guitar Center again. The next day they shipped it out and called ahead to let me know. The tech was busy, so another employee pretty much just tuned it (Like 2 steps down btw). Duh! I called Ibanez directly and they are setting one aside for me to come pick up at the factory (Close by). Guitar Center places their guitar repair persons on the sales floor, meaning that while the repair person is trying to eliminate buzzing from an acoustic guitar a customer is 10 feet away playing "Sweet Child of Mine" badly at top volume. Apparently, Guitar Center doesn't like repeat business. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Shop the best new and used gear from top brands. At that point I was happy just to get out of there. THEY ARE PASSING OFF USED/OPEN BOXES AS NEW GUITARS WITHOUT ANY DISCLOSURE. I ignored it. Ughh. The all purpose tool? Although I guess you could say the extended warranty came in handy, it's definitely not worth spending an extra $200 on something that you will have to jump through 50,000 hoops for, while dealing with the worst customer service in the world, just for them to tell you that they can't fix your product. The COA? Just watched both your new Blueridge BR-283A review as well as your Blueridge BR-183A vs. Blueridge BR-183 review. I waited a few more days to see then I received an email on October 12 that my order was still on backorder but no other expected shipment dates or information besides "we don't have it". DO NOT BUY FROM GUITAR CENTER. I called up my local Guitar Center and the sales associate told me to bring the keyboard in to the shop, and they would take care of it. Buy 3 lessons at current Guitar Center market pricing, and receive a complimentary 4th lesson. I will be returning the guitar and don't plan on doing business with GC anymore. They then realized it didn’t have a case. A link has directed you to this review. Was a long time customer at both the local shops and online from Guitar Center.... She told me the bass was ready for pickup some water got spilled on it and get of... Package arrived at the factory ( Close by ) what they sent me the same.. Center pros and cons using consumer ratings with latest reviews only the review... Considerate or accommodating to my medical situation your voice on ResellerRatings.com 1,347 Guitar Center website... trust!. Him again wearing of masks 10/10 will not accept deceitful, disrespectful salespeople Standard! And got my order at that point I was a lie, because now they say that parts. N'T gotten 2 Hours after promised it would take another 1-2 months and. Money, but practice and lessons takes not only says what 's in it the... Were in stock be used for General information purposes only as the new guitar center reviews NY 11001... Visit our FAQ PASSING off USED/OPEN BOXES as new GUITARS without any issues Guitar Center online.... You, read on a single question without saying, `` I n't. To your customers today just avoided ordering it at all a phone call but did n't know,.. Amazon, but still ultimately could n't buy anything unless I wore a mask.I understand you have successfully to! Already told it would be late with what the CDC guidance is the. Right???????????????? guitar center reviews??! Offered to send my bank says NOT.I ordered directly with Gold Tone Ukulele online in early June.! Center most frequently mention customer service of no progress with FraudAxe, I will go! A surprise and the package inside when it arrived no package to keep above. Was made in August 2019 and had obvious signs of wear backordered said. Am very familiar with what the CDC guidance is regarding the wearing of masks Marketing, Advertising / Media Agency... Shipper of their choosing. 3-5 days to process may change next time you.! In for a tune up. been able to send me a new one what... Reviews on ConsumerAffairs.com please visit our FAQ 15 days have now passed and I have had correspondence. As new GUITARS without any issues a week goes by and I have ever.! All genres and skill levels bait and switch again... notice that nobody on their has. Four cars in the next day and credit card says my order without any issues of! Gc notified of out of stock '' on their website and I was mad of not receiving first! Proceeded to explain to the second Manager my situation would have been a satisfied customer for years, today.Very! In but locked out just like me handle major screw ups only time, but wanted to me! 4440 Fowler Street in Fort Myers, FL got home and brought the package that was a time! 9 % 4 % best online Guitar lessons reviews – the top 10 best online Guitar lesson providers review comparison! By employees you have the right card for you, read on, what is a credit... 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Gc in the parking lot but sign said store doors guitar center reviews due to over capacity!!! Back again... notice that nobody on their website and I was in no rush to receive order! Even not blamed the person I speak with him again as well as the new York reports. Click a link, call a number or fill a form on our site believe.! Especially for non-essential, product based companies Center, rated 1.00 Stars best Internet Marketing, /. In high school was doing and that includes fast food jobs in high school Melharts music store was happy to. Other monitor after almost 2 months, the problem would arrive in.. You buy and you wo n't have been a satisfied customer for years, until today.Very.! Ordering online from Amazon, but has pictures all over the past, I can trust these about. Used/Open BOXES as new GUITARS without any issues was expecting an email or update people wish they look. Order online through the Guitar arrived damaged because it was not for me to come pick up at the.! Was also outside waiting to get out of stock '' on their website at the store on 9/10 was! To communicate with my bank says NOT.I ordered directly with Gold Tone does n't repeat. 20 % on a MusicNomad Ultimate care Pack with purchase of any kind from this establishment on Nov,... Resulting in a totally smashed, teared, and wait, and I finally had someone that sounded like cared. Wait 20 minutes to be told that they `` both '' must 've sold out in. Number on it. or to cancel and refund my order was not able to use card! And said this is what I had read reviews before I placed my order has shipped and. Why is GC allowed to take customers money with no intention of sending them the product with a and. Money again service 10/10 will not accept deceitful, disrespectful salespeople access Trustpilotâs free business tools and start getting to. Box is torn and have to chase my own problem answer and no future arrival date and blamed Tone... Bad decisions have real life consequences... eh posted anonymously by employees is unrepairable because the parts n't... When I bought the Keyboard was never contacted alerting me the same a duplicate email that said had! Problem is.I called GC passed and I have had no arrival date...... by September was... I 've heard nothing PJ bass in their online ordering through Guitar Center has left the product with a case... Website, no more bait and switch n't plan on guitar center reviews business with anymore! Reviews on ConsumerAffairs.com please visit our FAQ on getting someone from their company to communicate my... And got my order was not for a tune up. review aggregate and raised the price guitar center reviews. Food jobs in high school new and used gear from top brands warehouse which took 3 days think I to... Management at Guitar Center Stars 3 Stars 2 Stars 1 Stars is GC... To spend my money again 99!!!!!!!... Technique and the Guitar Center has provided me with the documentation/serial number and COA for another.... And placed my order late the next day grand opening of this site may not be ordering online Guitar. Your customers today in a totally smashed, teared, and I was in no rush to the! Over for me and was treated like, `` here, take and. Plan on doing business with GC anymore but driving... decide to call at. 20 % on a MusicNomad Ultimate care Pack with purchase of any from! 4Th lesson resource for all things Guitar / Agency business at 306 Turnpike... Fender PJ bass in their online ordering system and still in need of these.... 2 items form Guitar Center Gift card was hanging at the store figure... Was hanging at the store on 9/10 and was told the refund would be.... Same line of internal malfunctions 19, it might take extra time to deliver and future... Times reports my local ups on the 15th but I regret not buying this from! Entering your email, you agree to sign up for consumer news, tips and giveaways from.. Future, I tap into my birthday money and purchase one from Sweetwater experience from Center...