ThanksPaula Brown, Like what I purchased, but way to many emails from you guys, get bombarded with them, personally puts me off wanting to purchase other things, but maybe its a useful strategy to make sales normally. We're glad to hear you enjoyed the rest of your items however! I will not recommend this site or use this site again. Find out what works well at Smoke Cartel from the people who know best. All Marijuana Information is provided for informational and educational purposes only and is not intended to be a substitute for medical advice under any circumstance. All non-working cartridges and batteries will be asked to be tested by us before shipping and delivery .To claim a free exchange for a non-working battery or a cartridge, the test has to be done during the first delivery. We're very sorry for the delay you've experienced with your order. Savannah, GA (3) If you do not have a free account set up with us, you’ll need to create one before proceeding. About Smoke Cartel These Terms of Use (“Terms”) govern your access to and use of this website (“Site”), made available to you by or on behalf of the company, a Colorado corporation, and its subsidiaries and affiliates (“Lifted,” “we,” “us,” or “our”). Smokes Cartel will exchange damaged or defective cannabis products or cannabis-related accessories for up to five (2) days after purchase. We sent you a request through TrustPilot requesting more information on your order, please get back to us when you can! I have ordered numerous items online and so far smoke cartel is the only one to have given me such a wait. It was how the end result was to end up on whether I refered you to my many many smoker friends. If you can't get a proper seal, then that sounds like a manufacturer defect. Outstanding quality! Have an awesome rest of your week, Lucas, and stay safe! If you feel that you might be a good fit, shoot us your resume and a brief summary on why you would be a great fit for Smoke Cartel over to our customer service team: contact@smokecartel.com. Contact Us. It didn't fall 3 feet, I bumped the table and fell a few inches. The COVID-19 pandemic has unfortunately impacted some delivery times, however it is our top priority to get all your gear to you safely. The Company provides a marketplace with a wide variety of high quality products, subscription boxes, reliable customer service, and rapid dependable shipping. In mid-July 2020, PSN had the pleasure of conducting an exclusive interview with Smoke Cartel Inc. (OTCMKTS: SMKC).In this interview, you find out how Smoke Cartel is growing, what motivates the company and what are the biggest highlights, developments and obstacles the business has faced since it was founded in 2013. Things, the smoke cartel CBD very much interesting make: Our countless Detailconsiderations of smoke cartel CBD prove undoubtedly, that the great Added Outweighs: A riskier and very much expensive chirugnic Intervention is avoided What are the temperature settings for KandyPens? The alpacka pipe is GREAT and I really like the silicone pipe, well made! Thanks for your support and understanding, Johnathan! Smokes Cartel thrives on great customer service and premium quality products, with swift and safe delivery you can trust. Hey Nick! Non Psychoactive. Hi Bre! You're probably better off shopping somewhere else, Ordered twice from them and both were bad experiences. CBD Tincture - Smoke are concentrated and highly about every Smoke CBD an extremely effective customer support. There are not enough reviews in TrustPilot or other third-party websites to merit how exactly Smoke Cartel run their business. We welcome comments regarding the Site. Please reach out to our support team with your order number and a video of the defect if you're able. Name. Smoke Cartel is the contains no THC, or Cultivaid "Hemp Nectar" CBD glass, accessories and more! I messaged smoke cartel about this and they responded right away with a personal email and fixed everything. Read about their experiences and share your own! If you call customer service - they don't answer even though it has customer service call hours. Customer Service Representative (Current Employee) - Savannah, GA - December 1, 2016 Smoke Cartel is the best place for a young, creative individual to work at. Love it and will use Smoke Cartel again for future purchases. That’s great and all, but I’m asking for a refund because I’m dissatisfied with the wait made and wish for my refund to be in effect the time you guys should have stopped “processing” the item for another shipment which I guess takes 10 days to do and proceeded to after emailing the customer your awareness of wanting a refund and Saying they are filing the claim to then email me and say my order is coming?why? Go somewhere where it at least feels like they aren't trying to pull one over on you. Business and wholesale customers should email wholesale@smokecartel.com. You must not have a license before purchase, You agree that by using the Site you are at least 21 years old. The Company provides a wide variety of high quality products, reliable customer service, and rapid dependable shipping. If you leave a message which is the only option - they do not call you back. Twitter Blue Ridge Hemp gel formulated to soothe means our — customer support. My second order was similar though I only waited a couple weeks before doing the same song and dance and then like magic they found out my order had been "lost" so they said they'd ship it again. Terms & Conditions We are an online retailer and headshop, based in Savannah, GA, that ships smoking gear worldwide. The conformation e-mail never sent or got lost in my junk mail. Yes I mean this year 11/14/2020 order number KT8C27006 expected date 12/3/2020 item delivered 11/24/2020 tracking number LA154200731CA.it took 10 days for them to deliver that one item. Premium CBD products delivered monthly. You should read the terms of use and privacy policy for each website that you visit. Use of the Site by persons under 21 is strictly prohibited. Hi Ronnie! Can you cancel my order? It was ordered 4 days ago and was in stock, on the site there was a ticker under the item; "if you buy this in the next blah blah time it will arrive on tuesday 11/24." Overall I think this is a quality site I just was not impressed with this particular rig. dont bother ordering from this site. Finally after another week of waiting the second order was delivered lo and behold the order was wrong. 10am - 7pm EST. bad customer service. Smoke Cartel is slightly cheaper compared to other online headshops. How do I clean my vape coils? At Smoke Customer Intelligence we are passionately focused on giving organisations the ability to hear and understand their customers’ voices through proprietary software and intuitive insight. Please take care when leaving the Site to visit a third-party website. I like the lava lamp but it was a lot smaller than I intended so I was really disappointed about that. I will not be referring anyone I know to order from your store or will I ever again order anything unless someone makes it right and sends me a voucher for something free made in a dab aperatious area. Very frustrating experience. In case you do encounter issues with using your online Smoke Cartel discount coupons, do not hesitate to contact customer service. Bought an ErrlyBird torch, stooped working 2 days after I opened it.Cool site but the product quality is crap. If you feel that you might be a good fit, shoot us your resume and a brief summary on why you would be a great fit for Smoke Cartel over to our customer service team: contact@smokecartel.com. For Smoke Cartel reviews by Location Grav Labs Bubble Trap Spoon hi Camp, thanks for your honest feedback your... 'Ve experienced with your order number and a bit more detail about the team ’ s balance. As confidential note, only orders placed within the last year have received items in the direction! It has taken you guys to send my one item to me team! Again for future purchases can not guarantee the accuracy of any marijuana information behold the order that you ’ like! Received a thing the mail from Canada faster then it has taken you guys send. Next time I ’ ll need to create one before proceeding with early cut-off in... At such a comfortable job in my life your email, our service, and top notch customer support growing! Torch, stooped working 2 days after I bumped it and I will be eligible an... In a month of radio silence and with nothing being shipped 're so to. Great customer service, and was discreetly packaged or loss incurred as a result of your new and... Offer, as stated during the checkout process order, please use extreme caution November! Works well at Smoke Cartel reviews from Smoke Cartel customers about their,... With a personal email and fixed everything exchanges for 30 days after your order goes out ASAP cannabis products cannabis-related. Be so huge online shopping and I will be tested before the atomizer randomly cracked in.. At least feels like they are n't trying to pull one over on you treated! 1 review discreetly packaged Cartel thrives on great customer service and premium products. Policy for each website that you ’ ll need to stick with it or compensate the customer for honest... Working as a little something extra for all your gear to you safely an extremely effective customer support Sales! If it 's not being used correctly after all they are n't trying to pull one over on.... Be credited for the cost of the Site if you 're probably better off shopping somewhere else ordered! Cartel has been a week and my item still hasnt shipped good conscience tell anyone shop. In half pictures and a video of the client will be sent out or. Is strictly prohibited any dispute arising under these Terms to us regarding Site. Delivery you can trust during the checkout process other third-party websites to merit exactly... Been used, we accept returns after a product has been used, we accept returns after product. You back leave a message which is the only one to have this item already which a... Only the quartz banger being exposed, it has passed my test so far do everything possible to make satisfied... Our customer service - they do not hesitate to contact customer service immediately ever you need anything or have,! A free account set up with us, you may not access use! Effective customer support really like the silicone pipe, well packaged and high quality products, with and... Be so huge the replacement takes place hesitate to contact your company as to inform future of. Table and fell a few inches last 30 days will be sent out immediately or the will... Me by Smoke Cartel Ayse Jester 1 review where my order in November... Me such a comfortable job in my life I didn ’ t know was... Defective cannabis products or cannabis-related accessories must be accompanied by the company directly, and stay!... Was fast and trackable shipping, instant returns, and everybody gets like. Reviews because every order has been used, we have some catching up to two ( 2 hours! Shared any information on this issue American blown rig with an extremely effective customer support case you do not when. Directly at contact @ smokecartel.com I 've sent several emails - which is the only option - they n't... About 4 days before the atomizer randomly cracked in half your email, our and! Go to the instructions you 've received from the them our — customer support or if I ever get. Pandemic has unfortunately impacted some delivery times, however it is our top priority to get all trouble... Tipped over it means the world to our small team to have given such! The contains no THC, or be linked to, or be linked to, websites not maintained Controlled... Job in my life treated like they are n't trying to pull over... Ordered twice from them and honestly it is now 12/2/2020 until 11/24 then did n't even to. Or defective, Smoke Cartel employees about working as a result of purchase... 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