Copied! Event Manager Resume Examples & Samples Plan and coordinate all phases of the assigned events to including set-ups, move-ins and outs Arrange events with appropriate subcontractors, decorating companies, electrical staff, audio-visual companies, food and beverage, contractor and others to ensure success of the event Up sells and makes creative suggestions to clients, Maintain accurate, legible records and files consistent with sales and catering system. Be able to clearly understand and translate the needs of the audience to create exceptional on site experiences and programs. Negotiate event agreements to achieve maximum cost savings opportunities, Negotiate hotel and offsite venue contracts while adhering to all Realogy processes, Manage relationships with key vendors and local event venues, Manage three bid process and contract review process for all Event Marketing agreements, Manage brand charge back process for registration fees for each business unit, Create and maintain post event tracking system to include housing blocks, production and food & beverage spending, Create and manage department ROI tracking system, Manage department attendance reporting and analysis, Responsible for all contractual payments, reconciling department purchasing card and meeting card and auditing third party vendor expenses to ensure all adhere to Realogy policies, Secure insurance for all event venues ensuring terms are in line with contractual/city requirement, Create and maintain attendee lists, name badges, transportation, rooming lists, etc. -required, Minimum of 2 years hotel sales/events experience. Brings issues to the attention of the Director of Sales & Marketing as appropriate, Participates in guest satisfaction review sessions to identify areas of improvement. People, including your manager, tend to like and want to work with personable people, Attitude: Must take pride in doing what it takes to get the job done, Analytical: Driven by metrics and results, strategic thinker, Creative: Thrives by thinking outside the box to do something new, Excellent communication skills, both written and verbal, Strong Multi-tasking skills, knows how to prioritize, Must enjoy collaborating in a team environment, but not afraid to jump into a task alone, Familiar with MS Office, advanced Excel skills required, willing to learn analytics software, Event Managers) EMs will need to be highly organized with strong experience managing large groups of event staff, Will work with Assistant Managers to manage the 34+ staff onsite, They will also be the point of contact for Pierce, the client, the store contacts, and all Brand Ambassadors onsite, They will be responsible for managing the staff, the event timeline, iPads, premium inventory, reporting, and time sheets. Maintain detailed and accurate records of invoices and purchase orders, Event calendar management: maintaining healthy calendar of compelling events and client outreach, Collaboration with senior management and other internal stakeholders (for active input and direction), Meeting agenda and content: Identification of internal and external speakers, facilitators and panelists, contracting, presentation review and management, Meeting logistics- Including location scouting and contracting, audiovisual equipment arrangement, location comfort and esthetics, food and beverage, transportation, signage, etc, Promotion: Communication and publicity, leveraging existing resources and channels to attract customer attendees. Strong personal initiative and project management skills, Work closely with the regional Marketing Manager to determine the appropriate events as well as appropriate participation across the region, Establish a network of production partners across the APAC region to support our fast paced growth, Partner cross-functionally with Product Marketing, Platform partnerships, Communications, Sales, Parse and Oculus teams to project-manage and build event programs, Drive negotiations and project management of critical events and deliver flawless event plans, Help define the gold standard for event production in region, Consistently assesses opportunities for improvement, Significant experience in marketing and event management related activities – ideally some experience within the corporate environment, Sponsorship experience desirable but not essential, Must think strategically; identifies issues and finds a creative solution, Must be able to multi-task and work under tight deadlines, Excellent organisational skills and exceptional attention to detail, Ability to prioritise workloads to meet internal client demands, Committed and enthusiastic in approach and flexible attitude towards working hours and travel, Maintain high awareness of industry trends, climate, distribution, and issues, Directly oversee marketing, sales, education, technology and strategic planning and execution, Direct sales activities for event, set targets for sales team, and identify and pursue opportunities and Partnerships, Develop and implement campaigns for marketing strategy of exhibitor and attendee campaigns, Develop conference direction and topics, themes, and speaker candidates, Serve as primary contact for sponsoring publications/associations, industry consultants, etc, Work cooperatively with functional staff for the overall success of the show, Knowledge of all aspects of trade shows management preferred, particularly sales, marketing and finance, Knowledge of specific industry, which the unit serves, preferred, Outstanding oral and written communication skills and interpersonal skills, Ability to develop and analyze budget, marketing, and business plans, Must be able to handle multiple functions, multi-tasking, Polished selling skills and good influencing skills required, High energy level; positive outlook; resourcefulness, Bachelor or Master degree in Business or Marketing, Working experience as Marketing professional, ideally with a strong customer targeting and communication focus, Events management knowledge and expertise, Superior project management incorporating cross function and cross country work, Ability to design and implement a customer event experience, Process development and deployment skills, Analytical skills and expertise in structuring, developing and delivering business level presentations based on HP internal and external data, Ability to manage and guide a network of implementation resources (agencies, on-shore or near-shore resources, HP business colleagues) and work within a team structure, Influencing and consensus-building skills, Event project management – manage high level events from conception to reconciliation, including all planning elements of an event (pre-event planning, management of budget, execution onsite including management of staff, presentation of final cost analysis, client survey), Event Reporting, including managing budgets, staying within strict parameters, and quantitative analysis of event effectiveness, Ensure appropriate documentation of processes and policies to ensure business continuity, Assist in managing preferred supplier relationships to maximize cost savings to the Company, Follow Event Marketing best practice initiatives and maintain external benchmarking and industry profile, Comply with Legal and Compliance guidelines as they relate to event matters, Manage all projects with a one firm, cross group focus and integrate with all marketing and communication tools to ensure consistent messaging, Formal education preferably to Degree level in a technical discipline, demonstrating skills in the understanding, investigation, analysis and presentation of complex information, Expertise required in one or more of the following, Event or Process Manager experience at a medium to large company, Experience in the support function within a medium to large size of organisation, Responsible for the front line coordination of assigned events (Concerts, team events, Sports events, etc), Maintain communication lines between the Show, STAPLES Center, and Local 33 Union stagehands to provide top of the line service for events, 2-5 years experience in Event Management is desired, Ability to coordinate all components in presenting major awards shows concerts, and special events, Manage a full calendar of events across the venue’s eight event spaces with a focus on successful event execution and working cooperatively with hotel and restaurant operations teams, Work directly with coordinator teams in preparation of BEOs and other executional aspects of the event planning process, Oversee event set-up according to floorplan, manage food and beverage presentation, service and clean up while focusing on detail, quality presentation and exceptional customer service, Act as client point person on the day/night of events, Own the management and success of all events on the premises, conduct pre-event team meetings and provide recaps of each event, Handle service ware and furniture rental orders, ensure that all service ware is returned to storage post-event, track weekly inventories and oversee purchasing of needed supplies, Supervise, hire, train, coach and discipline a talented team of events staff, and oversee the review process to ensure employee development, Manage all events staff scheduling on a weekly basis, Work directly with the kitchen and bar teams to ensure effective communications between kitchen and event staff, A strong background in hospitality, and at least two years of event/banquet management experience is required, preferably in a multi-space event venue. Maintain comprehensive tactical calendar and documentation, Partner with internal thought leaders to produce and distribute important content to drive prospect interest and client satisfaction, Ensure a powerful and consistent overall brand message is delivered throughout all event assets. Provide event planning consultation to student organizations and campus departments. Evaluate results. Build basic web registration site with support of a web expert, Able to work on own initiative and frequently in isolation away from office space, Previous experience in event or meeting management, Proven negotiation skills and an understanding of the ability to effect win/win solutions, Good knowledge of domestic and international venues and destinations, Knowledge of program/event management and budget maintenance, Meeting Event Management technology system experience preferred with an online sourcing tool i.e. Copyright © 2020 Resumes Bot – Resume Writing Service. Shares recommendations to address guest service issues, Maintains and uses customer history files, Develops and fosters teamwork amongst different Hotel Departments in pursuance of superior service and complete guest satisfaction, Ensures majority of customer communication is via telephone, Executes a consistent level of high-quality service to customers, Proactively seeks feedback from customers using resources and tools, Attends weekly sales meetings, qualifying each piece of business; review the monthly turndown list and recap on sales experience, Attends other meetings when requested – weekly group meeting, fortnightly one on ones, Keeps an accurate record of all bookings for the team – confirmed, tentative, prospect, to be completed weekly and passed on to the Director of Sales & Marketing, Compiles relevant figures and commentary for the End of Month Report, Maintains activity information in Opera to ensure accurate and up-to-date booking information, Ensures monthly revenue targets for the department are meet, Creates in conjunction with the Director of Sales - MICE ideas to drive more revenue into the department, Actively participate in conference trade shows and promotions as directed by Director of Sales & Marketing, Coordinates closely with all inter-related Departments maintaining lines of open communication relating to food and beverage service, Creates and maintains a sound relation with all associates, maximising their potential, ensuring harmony in the workplace, Hotel communication – Coordinates with hotels for site inspections. (5%), Responsible for all game-day operations including but not limited to coordination and supervision of security, ushering, game-day staffing, coordination of game officials, ticketing operations, coordinating concessions and implementation of associated game-day special events (e.g. -required, Must be able to meet quality standards for services and evaluation of customer satisfaction. The entertainment resume was created for a client that has previously worked as a manager in the music industry. Support scheduling for all VSU events and activities using Event Management System (EMS) software. Highly adaptable, and able to make sound and time-sensitive decisions independently, Resourceful, anticipates needs and has ability to troubleshoot; and flexible to ad hoc requests, Professional interpersonal skills with the ability to be an effective brand ambassador and strong team player, BA and/or experience in high tech or software industry is preferred, Ability to pack and lift heavy boxes, cases, equipment as needed, Ability to work long hours and weekends as needed, and travel up to 30% as needed, Lead cross-functional teams, internal to marketing and external, through all phases of Special Events, including creative planning, development, budget management, production/execution and post-event evaluation/recap, Responsible and accountable for delivering all aspects of the event within the approved financial scope, and that the overall event objectives, deliverables and timelines are met and exceed expectations, Serve as main communications point for all key stakeholders on event-related details, Research and gather information needed to make informed decisions throughout all phases and recommend future improvements, Participate in creative sessions to develop new event concepts and options, Develop and maintain strong relationships with key internal stakeholders and partners throughout the Parks and Resorts segment, Develop and present creative and logistical plans/recaps to internal partners and Disney executives, Able to work in a fast-paced, dynamic environment, managing multiple projects with varying priorities and deadlines, Strong computer proficiency including: Microsoft Office &/or Mac [i.e., Excel, Word, PowerPoint, Keynote], Your working knowledge of the custody industry and mutual fund operation, Your ability to solve problems of a complex nature for all corporate actions disciplines, Your strong leadership and performance management skills, Your strong written and verbal communications skills, Your strong team-building and organizational skills, Your ability to simultaneously handle multiple tasks and competing priorities, Your confidence in facing off with senior levels within an organization, Associates Degree or equivalent technical certification, At least 5 years of professional experience in event management and/or arena operations, Working knowledge of the functions, operations, and equipment of a multi-purpose entertainment complex, Working knowledge of and compliance with Federal and State OSHA regulations, Working knowledge of safety practices, including first aid and all applicable safety standards for public facilities, Working knowledge of Windows 95 and above, Excel, Word, Outlook, Autocad, and the ability to learn new software quickly, Excellent project management skills, and the ability to manage complex timelines and multiple projects, Ability to work both independently and as part of a team, Excellent interpersonal, communication, time management, and customer service skills, Must be well organized and detailed oriented, Exceptional customer service skills with the ability to cultivate partnerships, Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem-solving skills, Knowledge of Microsoft Office suite and other online documents, Flexibility to cover early mornings (weekends) and late nights, Ability to interact with a broad spectrum of customers, Ability to communicate in Spanish is a plus, but not required, Establishing and managing comprehensive plans for Technology initiatives that engage and inform our global Technology staff, Partnering with key Technology and cross-functional stakeholders to drive all aspects of complex initiatives, including scope definition, creating accurate and inclusive estimates, developing project plans, managing dependencies, personally executing with a high degree of accuracy, keeping supporting groups on task, and producing status and other documentation for presentation to senior management, Facilitating Technology-wide events both leading up to and during live delivery, including: collaborating with stakeholders at all management levels; coordinating supporting teams; pulling together content; providing guidance to presenting teams; executing run-of-show; and staying on top of details every step of the way, Pursuing creative solutions to complex problems, ideating and providing strategic solutions, Strong process orientation and demonstrated knowledge of project management techniques, methodologies, and best practices, Effective leadership qualities; ability to influence effectively without direct management authority; experience managing conflict to achieve project goals; transparency with management and stakeholders, Ability to establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies, Strong organization skills; ability to multi-task; show initiative and work aggressively to meet deadlines, Superior written and verbal communication skills; effective and confident presentation skills, Highly proficient in MS Office suite (Word, Outlook, Excel, PowerPoint, and Project); technologically savvy, Proactive and solution-oriented, solid analytical and problem-solving skills, ability to think strategically, Ability to work independently, yet seamlessly integrate activities with other teams when needed, Demonstrated flexibility and adaptability to changes in priorities, work demands, roles and responsibilities, Experience engaging, negotiating with and managing vendors, Demonstrated understanding of corporate protocol, maintains a high level of discretion and confidentiality, Bachelors Degree or equivalent required (business, communications, or related major), 5-7 years of relevant experience managing complex, multi-stakeholder engagement initiatives or projects in a corporate environment, preferably in the Payments and/or Technology industry, Experience with managing information and access within SharePoint, Survey Monkey (or similar tools) would be beneficial.Search Jobs US, Ensure minimum standards are met at all times in the Event/Banquet areas, as per SOP’s and hotel policies, Responsible for all Events/ Banqueting service quality and set up and in accordance with the specifications validated by the Sales Manager, the Operations and Meetings Manager and customers, Behaves and acts in an exemplary way, embodying the brand mindset, Schedule team shifts based on business needs, Maximize business opportunities, set up and cost reduction, without compromising standards, Applies the brand’s quality standards (SOP), Manage and support multiple clients’ events alongside the Junior Event Manager including all aspects of Event Management, Strong experience in event or meeting management, Meeting Event Management technology system experience preferred with an online sourcing tool i.e. Writing a great Special Events Manager resume is an important step in your job search journey. Report findings. (60%), Coordinate and implement plans while working in conjunction with various entities and staff including but not limited to: Athletics Facilities, Marketing and Promotions, Media and Communications, Facilities Maintenance (e.g. Build basic web registration site with support of a web expert Undertake continuous self-development and training, Able to work on own initiative and frequently in isolation away from office spaceAware of VAT regulations applicable in all markets American Express and Client process and policy compliance, Experience in event or meeting management industry, Excellent computer skills in particular Microsoft packages and specifically excel, Experience in maintaining key client and hotel and destination supplier relationships, Proven aptitude for technology and/or software solutions and analytical skills required, Plan and project manage Board and Executive Team projects, identifying key risks and making sound provision against them with BP's Requirements and guidelines, Advanced knowledge - or substantial experience in events or customer-facing roles, preferably across a range of businesses and functions, Ability to demonstrate BP’s leadership expectations and values & behaviours, Team-player with a ‘hands-on’ approach and strong organisational skills to manage multi-events, Experience of project management, budget management, supplier and contract management, Ability to respond confidently, quickly and reliably to both planned and unplanned events – and to make wise decisions, A strong bias to cultural and interpersonal awareness and therefore anticipation of client/audience needs, Full understanding of event management in terms of location and venue selection, production, technology, hotel and catering, transport and hospitality, Ability to perform and remain calm under extreme pressure, Identifies and anticipates market trends and volatility. Creates and coordinates outside department staff or trip directors for onsite help, 5% Partners with business division leaders and Manager, Event and Convention Communication to ensure that event staff meetings and updates are coordinated and facilitated. Managed all troubleshooting, training, and set-up for EMS. Meet whenever necessary or requested, with clients to solidify details of upcoming meetings, Continually and with the highest degree of ongoing interest monitor in-house groups, Maintain at least two times daily contact and ""trouble shoot"" if necessary to ensure client satisfaction, Educate Meeting Planners on hotel procedures (re: meal guarantees, set-ups, check-in/check-out procedures, rooming lists needs, etc. Collaborate with teammates to promote event sponsorship and speaking engagements via relevant channels; i.e., social, blog, email, event communities and publications, Manage the event measurement process to assess results and optimize for greater performance, working closely with the sales team, Manage the contract and payment process with Legal and AP, A proven track record of successful, polished events, Demonstrated ability to create and deliver sound event marketing programs focused on efficiently delivering outstanding results, Strong proficiency in Salesforce and MS Office, especially PowerPoint and Excel, Applicable industry knowledge (media, advertising, tech, etc. ), As necessary, travel to on-site location to assist with all logistical aspects of the event, Audit and submit for approval any program related invoices and provide full event reconciliation and assist Event Managers to do same, Assist in other areas of Meeting & Event Services as needed, Using M&ES Guidelines and Procedures, this individual makes recommendations to internal clients regarding location and logistics on various sized events and initiatives, This individual may also recommend solutions to other Event Managers regarding specific aspects of a large event or initiative, Anticipates client’s questions and is prepared when dealing with internal clients, Must have minimum of lower-level event management skills and experience (50-00 delegates), Must be experienced with all Microsoft Office Tools with particular competency in the use of Excel and PowerPoint, Knowledge of meeting industry software, including web registration applications, such as Cvent, High attention to detail and strong organizational skills are essential, Good geographical/destination knowledge is helpful as would travel experience, Receives ongoing supervision from their manager, though will be encouraged to work autonomously, Responsible for prioritising his or her daily work and reporting progress on assigned tasks, Also responsible for communicating directly with his or her internal clients regarding specific tasks, Inspires confidence by answering questions within area of required skills and by demonstrating a professional demeanour, When a new member starts with Global Travel Meetings & Events, incumbent provides guidance, department orientation, and training on firm and department guidelines and procedures, Self-motivated and driven, able to work independently in a virtual team environment at times, Must be experienced with all Microsoft Office Tools, knowledge of Cvent is desirable, Excellent communication and interpersonal skills with the ability to work with teams and individuals based all over the world, Ongoing attention to detail and strong organisational skills are essential with the ability to work on mulitple projects at any time, Able to work with minimial supervision, responsible for managing and prioritising own workload and reporting back on the progress of the projects, A good EMEIA wide destination knowledge, along with experience of running events in different countries is desirable, Willingness to travel internationally and be prepared to work on evenings and weekends where needed, Execute written sales agreements for large-scale and complex full-service meetings, conventions and events, Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business, Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process, Execute written sales agreements for moderately-sized and moderately complex events limited to less than 300 cumulative room nights, Partner with operations departments to execute events, Maximize revenues and control expenses through effective negotiation of services and accurate forecasting, Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward, Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly, 3 years in Hotel Event Sales or Event Planning, Currently Making Quota/exceeding Customer Satisfaction goals, Has completed Hyatt Sales training to include PSS and PSN, Collaborate effectively with AWS Service teams and subject matter experts (SMEs) on the AWS Support team to address Enterprise and Business customer’s planned and unplanned event handling, Manage multiple projects and programs concurrently, Leverage rapid, agile development techniques, Leading and influencing others effectively to achieve cross-functional alignment on customer solutions, Perform needs analyses using available data and evaluate program results to continuously improve the customer experience, Establish processes, tools, and tracking/reporting mechanisms to streamline and simplify customer event management, Deliver critical customer impairment reports to leadership teams, Provide crisp and timely communication on developing issues to relevant stakeholders, Perform other duties as required by the organization, Experience developing and delivering on project milestones, 5+ years’ experience developing organization-wide and customer-centric solutions that drive business decisions and actions, Proven track record of being able to learn, develop and implement new technologies, ideas and initiatives, Extensive hands-on experience working across multiple disciplines, presenting findings to an executive audience and publishing findings in written format, A bachelor's degree in a related technical field, 3+ years of relevant work experience in technical program and/or technical project management, Experience communicating with technical and non-technical stakeholders across multiple business units, Knowledge and implementation of lean processes, Create an at-truck event strategy – We run multiple offers per week and we want to delight the customer with every one of them. 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